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Inspiring the Best Leaders

Steve Jobs – “A leader leads by example, whether he intends to or not.” It’s a recurring nightmare many organizations experience. Bad...

Turning Management into Leadership

Steve Jobs – “Management is about persuading people to do things they do not want to do, while leadership is inspiring people to do...

Misconceptions Employers Have About Employees

“…the only way to do great work is to love what you do.” – Steve Jobs Miscommunication and assumptions are the main cause of dissension...

Measuring the Effort Required by Customers

Get closer than ever to your customers. – Steve Jobs Long gone are the days of a customer picking up the phone to ask a question or...

Measuring Employee Satisfaction

Don't wait to be asked--offer. Don't just tell employees what to do--show them what to do, and work beside them. – Steve Jobs How can an...

Employee Engagement Surveys

“The only way to do great work is to love what you do” – Steve Jobs Having satisfied employees and engaged employees are two different...

Steve Jobs – Handling Customer’s Issues

Everyone has a feeling of immediacy to influence the future. Mistakes, flaws, and glitches happen every day. Some are created by human...

Steve Jobs - Mentoring Enhances Leadership

The organization is clean and simple to understand, and very accountable. Everything just got simpler. That's been one of my mantras --...

Steve Jobs -3 Insights on Team Building

“The process is Magic” – Steve Jobs (Lost Interview talking about people required to make new products happen) Steve Jobs believed...

Steve Jobs – 3 Insights on Leadership

“Everything around you that you call life was made up by people that were no smarter than you, and you can change it, you can influence...

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